Fast Facts for IT
Further product details for your IT Manager
VadaXchange Atom in its basic form has no moving parts and a slick, compact design. The operating system resides on flash based memory, so there are no moving parts that can break the system. VadaXchange Atom can house either four analogue PSTN line interfaces, two or four basic rate ISDN line interfaces with up to 8 phone lines, or a primary rate ISDN line interface. VadaXchange Atom can support up to 16 concurrent calls and as many extensions as you need. We can also add an internal non-solid state hard drive to enable Buddy, Voicemail, CDR and Call Recording.
VadaXchange Enterprise Appliance comes in a 4U rack-mounted server and can fit multiple primary rate ISDN interfaces* with up to 30 phone lines each and / or multiple BRI interface cards. The server comes with dual hard drives, dual power supplies for redundancy and includes 3-year on-site warranty. VadaXchange Enterprise server is suitable for larger offices and can scale up to and in some situations beyond 1000 extensions. VadaXchange Enterprise can support up to 240 concurrent calls and as many extensions as you need. Built in hard drives allow for Buddy, Voicemail, CDR, Call Recording.
VadaXchange Atom Rack Mount
VadaXchange Atom can be delivered as a slick looking rack-mountable system. The rack-mountable version does not have as many expansion options as the standard version, however it is very convenient for deploying in hosted environments in data centres. VadaXchange Atom can support up to 16 concurrent calls and as many extensions as you need. We can also add an internal non-solid state hard drive to enable Buddy, Voicemail, CDR and Call Recording.
Manage Your Own PBX
Powerful browser-based administration tools give you the power to manage your own phone system.
You can manage user accounts, extensions, IVRs, hunt groups, time schedules, DDIs, system prompts, music on hold and much more.
VadaXchange Enterprise 1U
VadaXchange Enterprise can be delivered as a slick looking 1U rack-mountable system.
The 1U version does not have as many expansion options as the standard version, however it is very convenient for deploying in hosted environments in data centres.
VadaXchange Enterprise can support up to 240 concurrent calls and as many extensions as you need. Built in hard drives allow for, Voicemail, CDR and Call Recording.
* PSTN Cards are an optional ad-on on some VadaXchange configurations.
Users & Extensions
Easily manage users and extensions
Add voicemail boxes, mobile extensions and phones
Each user can have multiple devices connecting to their extension, allowing for mobility, enabling work from home or while on a business trip.
Zero-touch device configuration allows phone provisioning to be fully automated.
When plugged in to the network, the phone will automatically download its configuration based on a MAC address.
Advanced features such as ACD agents, Hunt Groups and Call Queuing are standard features
Queue announcements and skilled-based routing
Customisable music-on-hold for each queue
Configure as many hunt groups or queues as required.
Auto-Attendant and Interactive Voice Response (IVR) are standard features
We can integrate the IVR with your database system
Easily configure call routing using the web-based administration tool.
Define as many IVR levels as required.
Analyse & Troubleshoot
VadaXchange Administration tools also give you the power of troubleshooting your set up.
View performance of network interfaces, registration of devices and round-trip ping times, investigate logs and much more.